Privacy Policy
Freshprotino, part of FreshOrgano, Pvt Limited, (hereinafter referred to as “Company” or “We”) strive to satisfy and delight our customers. Our goal is to provide you with the highest quality products and services while respecting your rights to security and privacy.
The Company has a firm commitment to protecting your privacy through our compliance with this policy (the “Privacy Policy”). This Privacy Policy (together with our terms of use and any other documents referred to in it) describes the personal information that we collect from you, or that you provide on this website and mobile application and how that information may be used or disclosed by us. This Privacy Policy does not apply to information we collect through any other means, or to information collected on any third-party site that we do not own or control, or by any third-party application that may link to or be accessible from the Website. In the event you choose to use links that appear on our site to visit other websites, you are advised to read the privacy policies that appear on those sites.
Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. By using or accessing our Website and mobile application, you agree to this Privacy Policy. This Privacy Policy may change from time to time and your continued use of the Website and mobile application is deemed to be acceptance of such changes, so please check the Privacy Policy periodically for updates. All matters pertaining to this Website and mobile application are governed and interpreted under the laws of India.
Whenever you submit information via this Website and mobile application, you consent to the collection, use, and disclosure of such information in accordance with this Privacy Policy.
The app does use third-party services that may collect information used to identify you.
Purpose of collecting information
To provide you with information, products or services that you request from us.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
To notify you about changes to our service.
To allow you to participate in interactive features of our Website and mobile application, such as posting comments and videos.
To improve our site content, product offerings and our research, marketing and promotional efforts
To analyze the use of our Website and mobile application and the purchases you make on our Website and mobile application.
Contact you for periodic information updates, Newsletters, etc. and other specific updates of your interest and preferences
Provide you better services, improve performance of our services, and
To comply with applicable law and industry standards.
FreshProtino collects the following information directly from you stating the purpose of collecting it
Information Shared during the registration: Name, Phone Number, Email Id, Address, and PIN Code
Usage data: We may collect information on how you use our product and services, your interaction patterns, app and pages views, and your likes and preferences
Non-personally-identifiable information is collected automatically as you navigate through the site and mobile application as stated below:
Log data: We want to inform you for better services we may collect information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics
Cookie: We may deploy cookies to collect necessary for your to avail our services, your preference, and analyzing web traffic you generate
We store the details of transactions you carry out through our Website and mobile application and of the fulfillment of your orders.
You may be required to provide financial information before placing an order through our Website and mobile application.
We collect such information, including your delivery and billing address,
We take the service of a third-party payment provider, which collects financial information such as card number, security code, expiration date, during the online checkout so that we can properly fulfill your orders. The payment provider adheres to Payment Security Standards PCI-DSS and is regulated by the financial regulatory. We do not store your financial information at FreshProtino
We do not collect personal information required other than the intended purpose.
Information disclosure: We may disclose personal information that you provide via this Website and mobile application to the following third parties:
Business partners, contractors, and service providers we use to support our business for the purposes described in this Privacy Policy, including to communicate with you about products or services, offers, events or promotions and to provide fulfillment services, technical support and delivery services.
To a buyer in the event of a merger, divestiture, restructuring, reorganization, dissolution or any other form of sale of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about its customers is among the assets transferred.
Comply with any court order or other legal obligation.
Enforce or apply our terms of use and other agreements.
Protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Accessing and Correcting Your Personal Information
You can review and update your personal information by logging into the Website and mobile application. We cannot delete your personal information except by also deleting your user account.
Security and Safety
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We are taking possible due diligence to secure your information
Any payment transactions will be encrypted using SSL technology. The payment provider, complying with industry standards, takes care of the security of your personal information
A part of the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of
our Website and mobile application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website and mobile applications like message boards. The information you share in public areas may be viewed by any user of the Website and mobile application.
Change is Privacy Policy
We will keep changing the privacy policy from time to time. If we make material changes to this Privacy Policy, we will notify you through a notice on the Website and mobile application home page. The date the Privacy Policy was last revised is identified at the top of the page.
Contact Information: To ask questions or comment about this Privacy Policy and our privacy practices, contact us as per the communication modes provided on the website and mobile application:
Company Name – FreshOrgano Private Limited Address – FreshOrgano Private Limited, Plot No 8A ,Shukrvar Peth, Maharashtra ,Satara – 415002 Contact Details – 9145194004